Privacy Policy
Last updated: 18 October 2026
1. Introduction
Welcome to Reviewfication. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how Reviewfication collects, uses, stores, and discloses personal information when you visit our website, purchase our products, contact us, or use our services.
We aim to handle personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth), where applicable.
2. Personal Information We Collect
We may collect the following information when you use our website or purchase our products:
Contact information: Your name, email address, phone number, business name, and delivery address.
Order information: Products purchased, quantities, prices, order history, and order status.
Customisation information: Business names, Google Review URLs, QR code destinations, and other details you provide to customise your NFC or QR products.
Payment information: Payment status and transaction references. Payments may be processed by third-party payment providers.
Communication information: Messages, enquiries, feedback, and other information you provide when contacting us.
Technical information: Information such as your IP address, browser type, device information, and website usage data, where collected through our website or related technologies.
We only seek to collect information that is reasonably necessary for our business activities or otherwise permitted by law.
3. How We Use Your Information
We may use your personal information to:
Process and manage your orders and payments.
Customise, prepare, program, test, and fulfil your NFC and QR products.
Generate QR codes and configure product links using the information you provide.
Arrange shipping and provide delivery or tracking information where available.
Respond to enquiries and provide customer support.
Send order confirmations, important service updates, and other relevant communications.
Maintain website security, prevent fraud, and improve our products and services.
Meet applicable legal, accounting, and regulatory obligations.
We do not use your information for purposes unrelated to these activities unless permitted by law or you have provided any required consent.
4. Payment Processing
Payments made through our website may be handled by third-party payment service providers, including Stripe where used.
Your payment information is processed according to the relevant provider's privacy and security practices. Reviewfication does not intend to store full payment card details on its own systems.
Payment confirmations and transaction references may be retained to manage orders, refunds, accounting, and customer support.
5. Sharing Your Personal Information
We do not sell your personal information.
We may disclose relevant information to trusted third parties when reasonably necessary to operate our business, including:
Payment providers that process transactions.
Shipping and delivery providers that fulfil orders.
Website hosting, infrastructure, security, and technical service providers.
Email and communication services used to send customer messages.
Professional advisers, regulators, or authorities where required or permitted by law.
We aim to share only the information reasonably necessary for the relevant purpose. Some service providers may process information outside Australia. Where applicable, we take reasonable steps to address privacy obligations relating to overseas disclosures.
6. Google Review Links and QR/NFC Products
Our products may contain QR codes or NFC technology that direct users to a business website, Google Review page, or another destination supplied by the customer.
When someone scans or taps a product, their device may connect to the destination website. That website may collect information under its own privacy policy and terms.
Reviewfication does not control the privacy practices of external websites or services. Customers are responsible for ensuring that the links and business information they provide are accurate and that their use complies with applicable laws and third-party terms.
7. Cookies and Website Analytics
Our website may use cookies or similar technologies to support essential website functions, maintain security, remember preferences, or understand website usage.
If analytics or other optional tracking technologies are used, they may collect information about how visitors interact with our website.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
8. Storage and Security
We take reasonable steps to protect personal information against misuse, interference, loss, unauthorised access, modification, or disclosure.
These measures may include access controls, secure systems, and appropriate technical and organisational safeguards.
No method of electronic storage or transmission is completely secure. We cannot guarantee absolute security, but we work to protect the information we hold.
9. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, business records, dispute resolution, and legal obligations.
When information is no longer required, we take reasonable steps to delete it or de-identify it where appropriate and lawful.
10. Accessing or Correcting Your Information
You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete, or out of date.
We may need to verify your identity before responding. Some requests may be subject to legal exceptions.
You may also request that we delete personal information where appropriate, subject to any record-keeping or other legal requirements.
11. Third-Party Websites
Our website or products may link to third-party websites and services. Those websites operate independently and have their own privacy practices.
We encourage you to read their privacy policies before providing personal information. Reviewfication is not responsible for the privacy practices of external websites we do not control.
12. Children's Privacy
Our website and products are intended for general business and consumer use and are not specifically directed at children.
We do not knowingly collect personal information from children where doing so would be unlawful. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal obligations.
The updated version will be published on this page with a revised “Last updated†date. We encourage you to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy, wish to access or correct your personal information, or have a privacy-related concern, please contact us through our website's Contact Us page.
We will review your enquiry and respond within a reasonable timeframe.